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RAYA
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Frequently Asked Questions
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We do offer Cash on Delivery for products below INR 3000. However, the COD orders are not eligible for any coupons/special discounts.
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Products are dispatched in 3-4 business days and overall delivery time is 7-10 business days since all our products are handmade and make on order.
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We offer a 7-day exchange policy on all unworn items with original tags attached. Returns are only applicable on damaged products. For more details, you can check our Return & Exchange policy.
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Once your order ships, you'll receive a tracking number via email to monitor your delivery.
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We accept all major credit cards, PayPal, and other secure payment methods at checkout.
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You can contact us on any of our communication channels including WhatsApp, Instagram and e-mail. Please note, our working hours are between 10am-7pm Monday to Saturday and we will definitely get back to you in our working hours.
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Firstly, don't panic, we will 100% resolve it for you.
You can share the details with us on any of our communication channels including WhatsApp, Instagram and e-mail.
Please note, our working hours are between 10am-7pm Monday to Saturday and we will definitely get back to you in our working hours.