Shipping policy

Last Updated: July 16, 2026

Thank you for shopping with Afeemi by Simran Singh ("Afeemi", "we", "our", or "us"). We are committed to delivering your order safely and efficiently. Please review our Shipping Policy before placing an order.

1. Order Processing

Orders are processed within 1–3 business days after payment is successfully received.
Orders are processed Monday through Friday, excluding public holidays.
During sales, promotions, or peak seasons, processing times may be slightly longer.

2. Shipping Time

Estimated delivery times are:

Within India: 7–15 business days
International Orders (if available): 7–21 business days, depending on the destination and customs processing.

Delivery times are estimates only and are not guaranteed.

3. Shipping Charges

We offer FREE shipping on all orders within India. There are no additional shipping charges at checkout for domestic orders.

If international shipping is available, shipping charges (if any) will be calculated and displayed during checkout before payment.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email or SMS (where applicable) containing your tracking information.

Tracking updates are provided by the shipping carrier and may take up to 24–48 hours to appear after dispatch.

5. Shipping Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

Weather conditions
Public holidays
Courier service delays
Customs clearance (for international shipments)
Natural disasters or other unforeseen circumstances

We are not responsible for delays caused by events beyond our reasonable control.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has already been shipped, we cannot guarantee successful delivery. If the package is returned to us due to an incorrect or incomplete address, additional shipping charges may apply for re-dispatch.

7. Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 5** days** of the expected delivery date.

We will work with the shipping carrier to investigate the issue and, where appropriate, arrange a replacement or refund in accordance with our Refund Policy.

8. International Shipping

If we offer international shipping, customers are responsible for any applicable customs duties, import taxes, VAT, or other fees imposed by their country's customs authorities.

These charges are not included in the product price unless otherwise stated.

9. Delivery Attempts

Our shipping partners may make multiple delivery attempts. If delivery cannot be completed due to customer unavailability or an incorrect address, the package may be returned to us. Additional shipping charges may apply if the order needs to be shipped again.